Crises are inevitable. At some point, it will happen – especially within the financial industry.
In fact, last year alone saw the highest number of data breaches to date, according to Risk Based Security. More than 15 billion consumer records were exposed from an estimated 5,000 breaches. A 33 percent increase from the previous year, it’s a safe bet that breaches will continue to rise as fraudsters become increasingly clever. Add to this the impact from this year’s COVID-19 pandemic, forcing organizations across all industries to reevaluate how they operate as well as reestablish their brands.
The time to build your strategy is now, but where do you start?
Following these 7 steps will make crisis communications less stressful, more positive, and minimize the impact for all constituencies.